The Huawei Connect app (the "app"), operated by Huawei Technologies Co., Ltd. ("Huawei", "we", and "us"), is a tool we provide for attendees of the Huawei Connect event. It is the official mobile app that provides you with a digital experience. When you use this app, we will process your personal data for limited and specific purposes. Huawei fully understands the importance of user privacy and respects your privacy. Before using this app, please carefully read this Privacy Policy (hereinafter referred to as the "Policy").
This Policy helps you understand the following content:
1. How We Collect and Use Your Personal Data
2. How We Handle Your Personal Data
3. How to Access or Modify Your Personal Data
4. How We Protect Your Personal Data
5. Third-Party SDKs
6. How We Process Minors' Personal Data
7. Third-Party Providers and Their Services
8. How Your Personal Data Is Transferred
9. Updates to This Policy
10. How to Contact Us
Personal data refers to any information recorded electronically or otherwise relating to an identified or identifiable natural person, excluding information that has been anonymized. When you use this app or interact with us, you will submit your personal data directly to us. Alternatively, with your consent, this app will access the personal data you entered in the corresponding registration system. In the following sections, we will describe how we process your personal data, including the scenarios, categories, means, and purposes involved. You can access the List of Personal Data Collected to briefly learn about how personal data is collected and/or used in the app.
1.1.1 Registration: This app does not provide the registration function. To register for HUAWEI CONNECT 2025, you need a personal invitation for the event and you need to register for the event on the event's official website or by following instructions in the invitation letter sent by the event organizer. After that, you will be able to use your account.
1.1.2 Login: When you log in to the app (please enter your email address used for registration), we will collect your email address, verification code, user ID (unique ID generated by the system for you to attend the event after you complete registration), login channel (the app), and login time, to allow you to use the app with full functions.
1.1.3 Viewing your information: After you log in to the app, it will synchronize the registration information you have entered in the registration system, including your name, company, email address, industry, and country/region. You can choose My Profile > My Info to view the information or My Profile > e-Pass to view your e-Pass for the event.
1.1.4 Saving sessions and booths to Favorites: After you log in to the app, it will keep track of the sessions and booths you add to your Favorites (including their names and the time when you add them to Favorites) under your user ID in the background. Your Favorites can be viewed on the My Profile page.
1.1.5 Adding sessions to your calendar app: When adding a session to Favorites, you can also add it to your phone's calendar app. But before doing so, you need to grant the calendar permission so that the calendar app on your phone can send you reminders.
1.1.6 Scan: You can scan the QR code to access booth introductions. In this process, the app needs to request your camera permission. Before scanning the QR code, you need to log in to the app.
1.1.7 Live broadcast: When you watch a live broadcast after login, the system sends the random ID generated during your watching and your permission on the live broadcast session to the live broadcast platform for permission verification. The platform also records the start and end time of your watching.
1.1.8 Q&A service:
1. When using this service, you can send text, voice, or other messages (hereinafter referred to as "input information") in the input box. We will process your input information and generate content to answer your questions. To protect your privacy and that of others, please do not submit any content containing personal data when submitting questions.
2. When you choose to paste content from the system clipboard to the input box, we need to access your clipboard. We will only read the clipboard content locally and will not upload the information to our server.
3. For voice interactions, we will request the Microphone permission to collect your speech and convert it into text information as your input information.
4. During your use of the service, you can like, dislike, copy, and listen to the Q&A output. We will collect your interactions for continuous improvement of our output quality. No personal data will be collected during this process.
5. To provide you with a consistent and seamless service experience and ensure service quality, we will record your chat history, including your input information, the app's output, and chat topics generated based on such information. You can query and manage the chats on the chat history page.
6. You can also view your journey report image where you can find your registration time, badge collection time, agenda attendance records, and the number of questions you asked.
1.1.9 Feedback: When you submit your comments or suggestions via the Feedback service, we will collect only the types of suggestions and text content you voluntarily provide. This information is used to evaluate and improve the functionality and content of this app. To protect your privacy and that of others, please do not submit any content containing personal data when submitting suggestions.
When you use this app without logging in, the following scenarios may occur.
1.1.10 Notification: To ensure that you receive attendance reminders and messages related to your favorite sessions in time, we will use information from your device, including its platform, manufacturer, brand, model, system version, OAID, AndroidID, device ID (IDFA and IDFV for iOS devices), Wi-Fi connection details, operator information, DHCP, SSID, BSSID, and base station information . This information will be used to create a unique CID and GID.
1.1.11 To detect abnormal usage behavior, optimize system performance, and troubleshoot and recover from faults, we will create access and login logs in the background. The logs contain information about the device's brand, model, ID, type, operating system, and version. In case of an Android device, the IMEI and MAC address are preferentially recorded. If these cannot be obtained, a randomly generated ID is recorded instead. In case of an iOS device, a randomly generated ID is recorded.
1.1.12 We will collect information such as the identifiers of pages you click on, the pages you browse, and the time of your visits to analyze app page access statistics, app download statistics, and app activeness statistics. Specifically, the following information will be collected: (1) User personal data: user UUID (a string of ciphertext used to identify a user account); (2) User behavior data: network access records (access time, browser type, browser version, browser plugins, screen resolution, operating system type, and IP address), usage and operation records of the IT system (titles of the pages browsed, URLs of the pages browsed, time when click records occur, component ID, component name, and component coordinate), run logs of the IT system (page loading duration, page stay duration, JavaScript, static resources, API records, and errors). The purpose of collecting this data is to analyze this app's user experience (PV, UV, behavior, and performance analysis) and monitor user experience (performance monitoring and exception diagnosis) in order to improve the services we provide for you.
When you use this app, we may need you to grant certain device permissions, such as camera, calendar, microphone, and notifications permissions, for the following purposes:
1. Camera permission: Required so that you can scan QR codes to access booth introductions.
2. Calendar permission: Required so that you can add sessions to the system calendar. This allows us to send you reminders through your phone's system calendar.
3. Microphone permission: Required so that you can verbally ask questions when using the Q&A service. This permission is also required for voice input so that the voice input function can read audio data.
4. Notifications permission: Required so that you can use the message notification function of this app. For example, you will receive notifications about an event when it is about to start.
You can also refuse to grant any of the preceding permissions. Doing so will only affect the use of the corresponding function and will not affect your normal use of other app functions. For iOS users, you can manage permissions by navigating to Settings > App > Huawei Connect. For Android users, you can manage permissions by navigating to Settings > App Settings > Huawei Connect > Permissions Management. The display and management of permissions may vary depending on your device. For details, refer to your device's user guide or system description.
Huawei will disclose your personal data only in the following circumstances:
2.1.1 Principles
1. Legality: Data use involved in cooperation with partners must have legal purposes and comply with laws and regulations. If a partner's use of data no longer meets these requirements, they should not continue to use your personal information until they have obtained the necessary legal basis.
2. Justification and minimum necessity: Data use must have a legitimate purpose and be limited to what is necessary to achieve that purpose.
3. Security and prudence: We carefully evaluate the purpose and security capabilities of our partners who use data, and require them to comply with legal agreements. We also strictly monitor the security of software development kits (SDKs) and application programming interfaces (APIs) used by partners to protect data security.
2.2.1 We do not share your personal data with third parties without your consent, except in the following circumstances or as described in this Statement:
1. Sharing under legal circumstances: Huawei may share your personal information with third parties as required by law, to resolve legal disputes, or as requested by administrative or judicial authorities in compliance with applicable laws and regulations.
2. Sharing with partners: To offer you better and more comprehensive services, we may collaborate with partners to provide certain services. As a result, Huawei may share some of your personal data with these partners to facilitate the provision of such services.
At the same time, we will sign a strict non-disclosure agreement with our partners, requiring them to process your personal data in strict accordance with our instructions, this Statement, and any other related non-disclosure agreements and take security measures to process your personal data. We will require that our partners have no right to use the shared personal data for any other purpose.
We will disclose your personal data only in the following cases:
1. Public disclosure with your explicit consent.
2. Public disclosure based on laws or reasonable grounds. We may disclose your information publicly if required by laws, legal procedures, litigation, or public and government authorities.
3. Disclosure necessary to protect the rights or property of Huawei, Huawei users, and/or the public. For example, we may disclose your personal data when we believe doing so is necessary or appropriate to prevent or defend against cyber threats, fraud, physical harm, or financial loss, or when it is in connection with the investigation of suspected or actual illegal activities.
We only disclose your personal data to the extent permitted by applicable laws and regulations and pursuant to this Policy.
You shall ensure that all the personal data you submit is accurate. Huawei is committed to maintaining the accuracy and completeness of your personal data and keeping it up-to-date.
According to the Personal Data Protection Law of the People's Republic of China, you have the right to request access to and obtain copies, receive, object to the collection/use/disclosure, change, delete, destroy, reject, restrict the use and transfer of your information, file a complaint, or withdraw your consent at any time. If you want to apply for account deregistration, click here to contact us. We may decline requests if we have reasonable grounds to believe that such requests are fraudulent, impractical, or infringe on the privacy rights of others. If we determine that your request is valid, we will promptly process it upon receipt and respond to your request within fifteen working days or within the time limit required by law and regulations. You understand and acknowledge that account deregistration is an irreversible action. Once you deregister your account, we will delete your relevant information, except as otherwise provided by laws, regulations, and relevant national standards.
You have the right to withdraw your consent at any time when we process your personal data based on your consent. However, the withdrawal does not affect the legitimacy or effectiveness of how we process your personal data based on your consent before the revocation, nor does it affect any data processing based on a legal basis other than your consent.
Huawei attaches great importance to the security of personal data. We take appropriate physical, organizational, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. For example, we use cryptographic technologies for data confidentiality, protection mechanisms to prevent attacks, and access control mechanisms to permit only authorized access to your personal data. We also provide training on security and privacy protection for employees to raise their awareness of personal data protection. We are committed to protecting your personal data; however, note that no security measure is completely infallible.
We will retain your personal data within the period necessary to achieve the purposes stated in this Policy unless an extension of the retention period is required or permitted by law. We will securely delete your personal data related to the event within 30 days after the event ends. If you continue to access the app, only your access log data will be collected by this app. The data will be stored in the People's Republic of China.
Some of our services, such as statistics and notification, require us to work with partners. To do so, Huawei integrates partners' SDKs or other similar applications.
For more information, click here to view the third-party SDK list.
We place great importance on protecting the personal data of minors. This app is primarily intended for adults.
6.1 If you are a minor under the age of 18, you should read and agree to this Policy together with your parents or other guardians who will supervise and guide you.
6.2 If you are the guardian of a minor under the age of 14, you should read and agree to this Policy on behalf of the minor before they use this app and related services.
6.3 We protect the personal data of minors in accordance with relevant national laws and regulations. We only collect, use, or disclose the personal data of minors when permitted by law, with explicit consent from parents or other guardians, or when necessary to protect the minors. If we discover that we have collected personal data of minors without verified consent from guardians, we will make every effort to delete the relevant information as soon as possible.
6.4 If you are the guardian of a minor and have any other questions regarding the minor’s personal data, please contact us through the contact information provided at the end of this Policy.
To ensure a smooth browsing experience, you may receive content or web links from third parties (hereinafter referred to as "third parties") other than Huawei and our partners. For example, you can tap What's New > News Details on the event/activity home page to access a third-party system to view information. Huawei does not have control over such third parties, but you can choose whether to use the links, view the content, and/or access the products or services they provide. We have no control over the privacy or data protection policies of third parties, which are not governed by this Policy.
The event will be held in Shanghai, China, and the personal data you provide to Huawei will be stored within the territory of the People's Republic of China, without involving cross-border transfers.
Huawei reserves the right to update or modify this Policy. We will release the latest Policy here in the event of any update.
With the development of our business, the functions and services of this app may be adjusted. In principle, when new functions or services are related to the functions or services we currently provide, the collection and use of personal data will have a direct or reasonable connection to the original processing purpose. In scenarios where there is no direct or reasonable connection to the original processing purpose, we will inform you again in accordance with legal requirements and national standards through page prompts, interactive processes, and agreement confirmations, and obtain your consent.
If you have any questions, comments, suggestions, or privacy complaints or issues and want to contact Huawei Data Protection Officer (DPO), click here.
Revision Date: July 2025
Effective Date: July 2025